What is your job title, and what does that position entail?
I’m a Sales Engineer for Olympus Controls. One of my favorite analogies for this job is to liken myself to a wholesale grocer and the customer is the chef. To be valuable to him, I need to understand what he is cooking and who he is cooking for. If I can share a new recipe, vegetable, spice, or something else that helps him keep his restaurant innovative I know I’m doing my job. For example, If I know he’s making chips and he never knew about avocados, you can be sure I’ll be showing him how to make some guacamole!
A little history of how you got involved with Olympus?
Over the past year, I had been hearing about Olympus Controls from people in the industry; coming back from factory events or trade shows talking about how impressed they were with their ability to grow, innovate, and be the top performer for most of the manufacturers they represent. I was intrigued and when I got a call from a recruiter, I was eager to learn about what they were doing to deserve all this praise. After many interviews and a visit to their headquarters, I was impressed and excited to be joining their team! I’ve been with Olympus Controls since September 2016.
What do you like best about working at Olympus?
I’ve only been with Olympus for a month, but I’m enjoying it so far! Olympus definitely does things differently – from the way they operate daily business to the events they put on throughout the year. It hasn’t even started yet, but I can’t wait for our annual Olympus Games! I am also very impressed with Olympus’ emphasis on engineering. If you buy something from us, you’re not just buying a part, you’re buying a solution that’s backed by a highly technical team.
How long have you been involved in Factory Automation and describe a little of
your past history.
Almost 6 years. I’ve been designing and building my whole life – I couldn’t imagine working in a different industry.
Describe some of your hobbies – what do you like to do outside of work?
I enjoy spending time with friends and family, and making sure I’m out of the house doing something fun – unless I have something cool to build in the garage!
Staying active is a key part of my life. Some of the things that keep me busy are golfing, scuba diving, mountain biking, snowboarding, paddle boarding, and traveling the world every now and then.
What are some key lessons you have taken from your career thus far?
Relationships are just as important as the products I’m selling. Being a support system for my customers by providing technical solutions and reliable information in a timely manner is crucial. Understanding my customer’s goals and issues is key to our relationship’s success.
Not to be embarrassed by failures. Admit to them, learn from them, and start again.
What is one thing your customers might find surprising about you?
I’m the most unflexible person you’ll ever meet…one of these days I’ll be able to touch my toes.