Laurie Cole

What does your position entail?
My responsibilities include the Customer Service Dept, Accounting, Human Resources & anything Facilities related. Basically, I do anything that needs doing. Being a small business you can find me taking out the trash, cleaning the carpets, answering the phones and whatever else that need to be done.

How long have you worked at Olympus, where did you come from?
Since March 1998 when Olympus was founded, my last employer was Parker Hannifin in Rohnert Park, CA. There I worked in a number of departments doing a number of different tasks.  That experience gave me the skill set I needed to help start this Company.

What do you like best about working at Olympus?
It really is our Value–Based Culture and pride in what we do.  We out work our competitors, we go the extra mile for our clients and there is a sense of family here that I believe is hard to find in today’s business world.

Can you describe anything interesting or funny memory from working at Olympus?
One Christmas a few years ago, we decided we were going to create a video about our company and we were going to surprise our CEO at our Company Party. Each employee took part and did a spoof about themselves and weird things that have happened with our company over the years. Even today, this video is a highlight with any of our new employees.

What was your first job ever?
In Maine, working at Young’s Lobster Pound during the summers.  A couple times a week before the doors open, we would have to go out in the lobster boats and haul up the days catch. There is nothing like freezing your butt off in the pre‐dawn hours, hauling up traps with a bunch of your friends. It definitely builds work ethic!

What do you like to do outside of work?
I really love to travel and see different places. , My husband and I have gone on a number of Cruises to Alaska, Mexico, Caribbean and Hawaii. Being in the NW I have discovered that I like to just get in the car and drive. They are so many small towns that have a lot of history. We have found some amazing placing tucked all over the NW. Three years ago, I started working in Glass Media. It is amazing what beautiful pieces you can create when you work with glass. Anything from serving dishes, to wall décor, to garden art. There are so many ways to work in Glass Fusion.

What are some key lessons you have taken from your career thus far?
Treat your Customers as you would like to be treated. Go the extra mile, try to always anticipate what their next need or question would be so you can offer that information before know they need it.

Do you have a favorite Sports Team?
Having spent most of my life in the Bay Area, I am a 49er’s fan all the way! But growing up in Maine, I have to say I still have a soft spot for the Patriots.

How has Olympus changed since then?
Wow, has it changed!!! But in a great way…. We started with 3 employees and now we have 36 employees but we have still managed to maintain that small family feel.