Sam Gemmet

What does Inside Sales involve?
I work very closely with our outside sales team in supporting them and their customers.  I put together quotes and proposals, provide specification information,  product availability information and anything else that is required to answer the customer’s needs.

Tell us a little about your background.
I have been with Olympus Controls since May 2009.  I have more of a technical background and am an IT Certified Professional.  My technical background is what drew me to Olympus Controls; I enjoy the technical nature of their products and have spent a lot of time learning the different technologies that we have to offer.

What do you like best about working at Olympus?
The people are awesome and I enjoy each of them, but it’s the culture and attitude that I like the best. Management gives you the tools and training and then they trust you to do your job.  You have a real sense of accountability and ownership without the feeling that someone’s always looking over your shoulder.

What do you like to do outside of work?
I spend a lot of my free time at a local coffee shop with my friends.  I also really enjoy live music and stand‐up comedy.  (that’s observing it – not participating).

Have you traveled to any place exotic or interesting?
I had not had the opportunity to really travel outside the Portland area until I started at Olympus. They have sent me all over the place for training classes and to meet with our various suppliers and partners.  Recently I have gone to Pennsylvania and Wisconsin.  But my favorite has been San Francisco. I always thought that it was kind of played up in the movies and it really wouldn’t be all that great, I got to go there and it really is beautiful. If there was any place I would live besides Portland, it would be San Francisco.

What are some key lessons you have taken from your career thus far?
One of the most valuable things I have learned so far is that when you run into a problem, you shouldn’t hesitate in trying to solve it just because you’re not sure how to go about it; you should tackle it head on. It might not be the most comfortable experience in the world, but you’ll be better off from it.

Has anything interesting happened since you joined the Olympus team?
Back in September some of my co‐workers in customer service and I participated in an event called the Warrior Dash. Basically it’s a 3.5 mile longer obstacle course up trails, climbing over walls, swimming, jumping cars, jumping fire, and crawling through mud. It was a blast (though there was more than one point during the race where I thought I might die). That picture is how I looked just after I finished. I’m holding one of my shoes in my hand, which came off in the final mud pit.

What is one thing you customers might not know about you?
My desk is a collection of all kinds of objects.  I have posters, decorations, Star Trek ships, and trinkets all over the place.  It’s a fun place to work, but people are always taken back when they first see it all.